High Emotion Weddings
Terms & Conditions

At High Emotion Weddings, we believe in complete transparency and trust as the cornerstone of our relationship with you.

 Whether you're a new visitor or a loyal client, understanding our terms and conditions is vital to ensuring a smooth and satisfying experience. Your trust is paramount to us, and we're committed to maintaining it through openness, fairness, and integrity in all that we do.

Our terms and conditions are more than just fine print; they're a clear and comprehensive guide to how we conduct business, interact with our clients, and deliver our services. Each contract, will be crafted based on these terms and the custom quotes created after our discovery call with you.

1. ROLES

WEDDING PLANNER - CLIENTS

1.1. The Clients – as wedding hosts – contract the event agency Events by Irene e.U. to render the agreed event planning service package, for the agreed fees. The Wedding Planner starts fulfilling herewith listed contractual obligations after the contract is signed and after receiving the booking fee to their account, and ends on the wedding day, or on the day of the last wedding event the Wedding Planner was contracted to coordinate, as soon as the event is finished.

1.2. The Clients are considered one unit in the communication process, meaning it is assumed that any request or information provided by one of them is internally agreed upon by both. The Wedding Planner is not liable for any inconveniences that arise from actions that have not been previously discussed and/or agreed upon by the Clients.

1.3. Upon written request, the Wedding Planner can also act as an intermediary and make payments for and in the name of the Clients for the suppliers/service providers. The Wedding Planner shall not be a contractual party to the supply/services. Contracts shall be closed between the supplier of the products/services and the Clients. The Wedding Planner shall not be liable to the Clients for obligations of the supplier/service providers and shall not be liable to the supplier/service providers for the obligations assumed by the Clients. The Wedding Planner shall only act as an intermediary and, within 3 (three) working days since after the Wedding Planner has received such a request, as well as the money from the Clients for this purpose, and all the necessary information to make the payment, shall transfer the amounts into the accounts of the vendors’ services/products.

1.4. Any errands that are to be run on behalf and on account of the Clients have to be explicitly documented in written form. This concerns especially public-law (e.g. registration of the event at the appropriate authorities or the AKM – Austrian Performing Rights Society) or private-law acts, room rental, closing and paying catering contracts, or any contracts with artists, vendors or subcontractors.


2. PERFORMANCE OF SERVICES

2.1. The Wedding Planner is bound to provide the agreed services according to the principles of „obligation for executive care”, considering the Clients' best interest. The Wedding Planner agrees to exercise reasonable care and skills in providing all services agreed under the terms of this Agreement. The Wedding Planner is especially bound to the meticulous consulting of the Clients, careful selection and supervision of vendors and subcontractors.

2.2. Nothing in the agreement between Wedding Planner and Clients shall be construed to create an employee-employer relationship between the Wedding Planner and the Clients, and this will be a collaborative, professional relationship of equals, where mutual professional respect, courtesy and consideration are expected. The Wedding Planner is an independent contractor and not an employee of the Clients.

2.3. Should the event require it, the Wedding Planner will provide assistants in order to fulfill the Agreement. These assistants will abide by all terms of the Agreement between Wedding Planner and Clients. The decision to use assistants is at the sole discretion of the Wedding Planner.

2.4. The Parties agree that the Wedding Planner may assign some or all of the obligations arising out of an Agreement to trustworthy and equally experienced industry partners, subject to the prior written consent of the Clients. The Clients are not entitled to raise claims directly to the third party.

2.5. Basic office support receives 48-72 hour attention. Each new or special project requires a minimum of 5 (five) days lead-time. The Clients will provide sufficient notice and allow for reasonable timeframes for project completions. Rush projects of 24 hours or less, as well as new requests made within the last three weeks before the wedding due date, and projects requiring weekend or holiday work may be subject to a 25% surcharge and/or other rush fees. The Wedding Planner reserves the right to refuse any project or service request.

2.6. The Wedding Planner requires 48 hours notice to cancel scheduled face-to-face appointments, and 1 hour to cancel scheduled calls. When possible, the Wedding Planner will attempt to accommodate a moved appointment with less notice. However, if the appointment cannot be moved to a different slot in the same week, this will count as a cancelled appointment, if the requested notice was not provided. No shows and last minute cancellations will be billed at the full hourly rate for the allotted time that was scheduled, with a one-hour minimum, unless an event outside of the Clients' control prevent the Clients from attending a scheduled call and giving the Wedding Planner the required notice.

2.7. Changes and additions to the scope of work, requested by the Clients and performed by the Wedding Planner after a proposal/estimate has been approved, are considered Change Requests, and will be billed according to the additional hours.

2.8. The Wedding Planner is entitled to deviate from the agreed services and will use her judgement when taking action in regard to changes, weather, tardiness, non performance etc. based on the situation, time limitations and/or the Clients' wishes. Any changes are to be documented in written form without delay and communicated on to the Clients in writing forthwith. The Clients reserve the right to disagree with any deviations including in an event where the deviation leads to additional charges being payable by the Clients or where the quality of the service is reduced.  

3. VENDOR MANAGEMENT

3.1. Based on preliminary discussions, the Wedding Planner will gather offers from appropriate vendors, according to the wishes of the Clients, within the estimated wedding budget, which is subject to change depending on the final venue choice, wedding day scenario, the Clients' vendor and service choices and number of guests, for the defined fees.

3.2. The selection of the vendors proposed by the Wedding Planner is made by the Clients, unless otherwise agreed. Should the Clients explicitly request, the selection is to be made by the Wedding Planner. Either way, the contracts are to be closed directly between the Clients and the chosen vendors.

3.3. The Wedding Planner will exercise reasonable care and skills in locating and recommending any vendors for the Clients. However the Wedding Planner is not responsible for the conduct and/or performance of any vendor. The vendors will prepare proposals and they will invoice the Clients. It is the Clients' sole responsibility to hire, contract and pay or arrange payment to all vendors and/or venues in a timely manner.

3.4. The Wedding Planner does not recommend hiring vendors outside the list of High Emotion Weddings Approved Vendors.

3.5. Should the Clients choose to book other vendors, despite the recommendation at chapter 3.4, or without consulting the Wedding Planner in the decision process, or should they book certain vendors before signing the Wedding Planning Agreement, it is the Clients' responsibility to provide the Wedding Planner with copies of vendor contracts for all vendors they contracted on their own. Any fee or cost for the payment will be borne by the Client. Also, it is the Clients' responsibility to provide the Wedding Planner with contact names, telephone numbers, and scheduled timetables for all vendors involved in the wedding within 3 (three) days after they are hired, no later than 90 days prior to the wedding. Any dispute with these vendors will be handled directly between the Clients and the vendors.

3.6. In the event of any supplier/service provider’s cancellation, the Wedding Planner may substitute a new supplier/service provider with advance notice to the Wedding Couple at its discretion, and any additional costs are to be paid by the Clients.


4. PAYMENT and EXPENSES

4.1. The Wedding Planner’s estimated remuneration and expenses will be listed in detail in each Agreement, along with the agreed service suites, and does not include (as may be applicable) costs of bank fees, translation, legalization or notarial charges, travel, accommodation, meal costs, or any fees incurred by other vendors.

4.2. Accepted forms of payment are cash, bank wire, and credit card payments in euro. Upon quote acceptance, the Clients will have the opportunity to choose their preferred payment method and the desired number of installments for the event planning and coordination fees (2 or 3).

4.3. The bank wire or credit card fees will be borne by the Clients. For credit card payments, a fee of 1,4% of the invoice amount applies to payments with European cards, or 2,9% with non-European cards. For bank wire fees, the Clients are to consult with their bank regarding incurred wire fees, and make sure the Wedding Planner receives the full invoice amount to their account.

4.4. Upon receipt of the Booking Fee and signature of the Agreement, the Wedding Planner will reserve a slot on her calendar and will not make reservations with another client for the same slot. For this reason, the Booking Fee paid is non-refundable, even if the date is changed or the wedding cancelled for any reason, including but not limited to, acts of God, fire, strike and/or extreme weather. Should the wedding date be changed, in agreement with the Wedding Planner's availability, the Booking Fee and all payments made will be considered towards the final Service Fee.

4.5. Should an Agreement be signed before the event date is set, the Clients are to consider the Wedding Planner’s availability when choosing the final event date.

4.6. In case that the payments are not made within due date, an overdue notice will be issued on the next working day, and then at 10 days’ intervals. The fee for each overdue notice amounts to 10 €. Payments not received by due date will result in work cessation. The Wedding Planner reserves the right to refuse completion or delivery of work until past due balances are paid. Weekly late charges of 1%, will be applied on unpaid balances every new started week.

4.7. For total event budgets lower than 150.000 €, the custom quotes provided by the Wedding Planner before booking are based on workload estimations and refer solely to the number of hours specified in the quotes. Any additional hours will be charged as follows (fees including 20% VAT):

Planning hours during the planning and/or post-event debriefing phase 
  • 84 €/hour/Wedding Planner
Coordination hours during the main event day
  • 96 €/hour/Head Wedding Planner
  • 72 €/hour/Secondary Wedding Planner
  • 54 €/hour/Assistant
Coordination hours during pre- and/or post-event activities, if on consecutive days
  • 72 €/hour/Head Wedding Planner
  • 54 €/hour/Secondary Wedding Planner
  • 48 €/hour/Assistant
Travel hours
  • 36 €/hour/Wedding Planner or Assistant
Full standby days
  • 300 €/Wedding Planner

4.8. For total event budgets from 150.000 €, a percentage between 12-15% of the final total budget will be charged to compensate the planning, design and coordination service, as well as any travel hours or standby days. Additionally, transportation, meals and accommodation costs will be charged according to paragraph 4.9.

4.9. Transportation, meals and accommodation costs for meetings before and the coordination on the wedding day(s) will be borne by the Clients for the Wedding Planner and her team, as follows:
  • Travel costs at 0.70 €/km for trips outside Vienna (calculated starting from the Wedding Planner’s and (assistants') office(s)), or according to plane/train/bus/ship tickets.
  • Accommodation costs for the entire team, in an appropriate hotel that facilitates quick access to the wedding locations, including breakfast, if the venue is located more than 60 km away from Vienna, and/or if the Wedding Day(s) itinerary requires the Wedding Planner's on-site presence earlier than 9:00 am and/or later than 23:00
  • Meals for the entire team, for all event days, pre-event and post-event meetings at the destination.

4.10. Expenses incurred on behalf of the Clients are not included in any fees and will be billed to the Clients. Reimbursable expenses may include, but are not limited to, office supplies (e.g., stationary, file folders, envelopes, CDs, etc.), mileage, long-distance telephone charges, and shipping and handling costs. Additional on-site visits will be billed for meeting time, round-trip travel time and mileage. An advance expense deposit may be requested. Payment is due upon receipt. The Wedding Planner agrees to provide notice of these charges, where possible, in advance of these fees being incurred.

4.11. The Service Fee does not cover any costs incurred by the booking of other vendors. These will be borne by the Clients and will be paid directly by them or through the Wedding Planner. Any costs incurred on behalf and on account of the Clients and paid by the Wedding Planner to third parties (vendors) will be reimbursed or paid in advance 1:1 by the Clients, at the latest with the last payment of the Wedding Planner’s Service Fee. The Clients will reimburse the Wedding Planner the corresponding amounts not later than 5 working days after the issue of the corresponding cost overview, which will list 1:1 all payments made by the Wedding Planner on behalf of the Clients.

4.12. Additional agreements or changes that affect the agreed services or prices need to be explicitly agreed by the parties and documented in written form without delay.

 

5. CLIENTS' OBLIGATIONS

5.1. The Clients are bound to provide the Wedding Planner a thorough status-quo description of their plans and ideas and inform the Wedding Planner in a timely manner of any changes that may arise in this regard.

5.2. Due to the virtual nature of the relationship, the Clients understand the importance of communication, especially via e-mail, and agree to respond to questions, requests and communications from the Wedding Planner in a timely manner. The Clients understand that the Wedding Planner is a business with other clients to serve, and require fair, realistic notice in order to attend to requests and projects. Poor planning or miscommunication on the part of the Clients will not constitute an emergency for the Wedding Planner. The Clients understand that the Wedding Planner may require detailed clarification of events/projects in order to meet expectations and provide the best support and highest quality work.

5.3. The Clients will provide all content, outlines, photos, etc., necessary for any special projects. Source material must be clear and legible. The Clients are responsible for providing all pertinent information, and accurate, truthful and complete information, necessary for the Wedding Planner to perform or complete the contracted services or projects.

5.4. The Clients are obliged to provide the Wedding Planner the following documentation at the latest 10 days before the wedding day (where applicable): guest lists, seating charts, name cards, wedding favours, welcome bags, schedules, e-mail addresses of relevant guests, etc.

5.5. Should an Agreement be signed before the event date is set, the Clients are to consider the Wedding Planner’s availability when choosing the final event date.

5.6. The Clients shall not change the date, time or location of the wedding without first contacting and advising the Wedding Planner of said changes, so as to determine if the Wedding Planner is still available to provide services. If the Clients change the date, time or location of the scheduled wedding, and the Wedding Planner is unavailable to provide services, then the Wedding Planner is released from all contract obligations, and shall in no way be held responsible or liable in any manner whatsoever for non-performance. The Clients also forfeit the Wedding Planner’s Booking Fee along with a percentage of the Service Fee, corresponding to the hours invested by the Wedding Planner up to the cancellation, for non-compliance with this Agreement.

5.7. In the event the Wedding Couple is forced to change the date of the wedding, and the Wedding Planner is available to provide services, every effort will be made by the Wedding Planner to transfer location reservations, sub-contractors and the wedding coordination support to the new date. The Clients agree that in the event of a date change any expenses including but not limited to deposits and fees that are non-refundable and non-transferable are the sole responsibility of the Clients. There may also be additional charges above and beyond those set in the original Agreement. The Clients further understand that last minute changes can impact the quality of the event and that the Wedding Planner is not responsible for these compromises in quality.

5.8. The Clients agree to the following deadlines during the planning process:
  • All wedding concept decisions are to be finalized and vendors chosen at the earliest convenience and no changes are to be requested in this regard during the last two months before the wedding.
  • All detailed orders are to be finalized at the latest one month before the wedding.
  • No new service requests are to be made during the last month before the wedding.

5.9. Should such changes be impossible to avoid, the Wedding Planner will handle them at a surcharge of 100% of the normal hourly rate (144 €/hour instead of the usual rate of 72 €/hour) - subject to availability.

6. LIABILITY

6.1. The Wedding Planner does not act as general contractor, but only as intermediary between the Clients and wedding vendors. Therefore, the Wedding Planner is not liable and cannot be held responsible for any supplier/service provider’s performance or product, nor for any obligation that is delayed/not fulfilled and arising from the contracts between the Clients and third parties, including payment delays to the vendors.

6.2. The Wedding Planner is not liable for any delays or irregularities in document processing by the authorities, as well as any delays or the cancellation of the ceremony caused by the delayed delivery or lack of information and/or incorrect or incomplete documents provided by the Clients or authorities.

6.3. The Wedding Planner is neither liable for inconveniences caused by acts of nature or responsible for the private belongings of the Clients, wedding guests or vendors, present at the wedding locations on the wedding day.

6.4. Should the Wedding Planner be unable to perform any specific tasks in the planning of a wedding, due to the Wedding Planner's illness or hospitalization, the Wedding Planner will do her best to find a substitute Wedding Planner.

6.5. The Clients fully understand and agree that the Wedding Planner shall not be responsible or held liable in the event the Wedding Planner is prohibited from providing Wedding Day services due to illness, hospitalization, accident, transportation breakdown/disruption, traffic difficulties, acts of God such as inclement weather or other unforeseen impediments, or other cause of non-arrival on the day of the wedding.

6.6. The Clients agree that the accuracy of information supplied to the Wedding Planner is the sole responsibility of the Clients, and that the Wedding Planner is not responsible and shall not be held liable for the results of services performed on the basis of inaccurate, incomplete or untruthful information furnished by the Clients. The Clients assume full responsibility for acceptance of work or services performed and agreed upon, as well as final proofing and accuracy. The Wedding Planner is not responsible for errors or omissions. Corrections will be made at no charge if they are brought to the Wedding Planner’s attention within 30 (thirty) days after project completion and acceptance, if applicable. Corrections are not to be construed with changes.

6.7. The Clients agree to exercise due diligence in their direction to Wedding Planner regarding preparation of materials, and must be able to substantiate all claims and representations. The Clients are responsible for all trademark, service mark, copyright and patent infringement clearances of material provided by the Clients. The Clients are also responsible for arranging, prior to service, any necessary legal clearance of materials provided by the Clients.

6.8. The Wedding Planner is not responsible for any events preventing the wedding to happen, such as fire, flood, earthquake or any other natural or human acts.

6.9. The Clients shall indemnify, defend and save the Wedding Planner harmless from any and all suits, costs, damages or proceedings, including, but not limited to, the Wedding Planner’s services, pertaining to any and all litigation in which the Clients are a party. The Clients shall pay all expenses incurred by the Wedding Planner, including, but not limited to, all attorneys’ fees, costs and expenses incurred, should the Wedding Planner be named a party in any litigation to which the Clients are a party. The Clients shall further indemnify and hold harmless the Wedding Planner and its agents, officers and directors from liability for any and all claims, costs, suits and damages, including attorneys’ fees arising directly or indirectly out of or in connection with the operation of Clients, and from liability for injuries suffered by any person relating to the Clients. All reasonable precautions will be taken to safeguard the property entrusted to the Wedding Planner. The Wedding Planner will not be held liable for loss, destruction or damage of any kind resulting from items which are lost or delayed in transit, whether such transit is electronic, fax, mail or otherwise, nor for unauthorized use by others of such property. the Wedding Planner will not be held liable for any incidental, consequential or indirect damages, including without limitation damages for loss of profits, business interruption, loss of information, plagiarism, etc. The Wedding Planner will not be held liable for typographical omissions or errors. Any liability on the part of the Wedding Planner as determined by a court of law will be limited to the Service Fee paid by the Clients.  

8. INTELLECTUAL PROPERTY

8.1. The parties agree to confidentiality on information acquired through the business relationship arising from this contract, also after contract termination.

8.2. The wedding concepts created by the Wedding Planner are and remain the Wedding Planner's intellectual property. The Clients are not allowed to forward or sell these to third parties.

8.3. The Clients are not allowed to implement the wedding concepts created and provided by the Wedding Planner without paying the agreed service fee, or without the Wedding Planner's written consent.

8.4. The Clients are informed that data derived from this contractual relationship is stored on a confidential basis.  

7. CANCELLATION TERMS

7.1. The Clients are entitled to terminate the Agreement no later than 20 (twenty) days prior to the event day, by written notice to the Wedding Planner. The cancellation takes effect only after written announcement by e-mail or in paper form, including an indication of reasons.

7.2.1. Should the Clients terminate the Agreement prematurely, the following payments are due, along with any travel, accommodation, meal, and third-party costs incurred:
  • 25% of the total Service Fee or the Booking Fee - whichever is higher - for cancellation at least 9 months before the wedding
  • 50% of the total Service Fee or the Booking Fee - whichever is higher - for cancellation 6 to 9 months before the wedding
  • 75% of the total Service Fee for cancellation 2 to 6 months before the wedding
  • 90% of the total Service Fee for cancellation 21 days to 2 months before the wedding
  • 100% of the total Service Fee for cancellation up to 20 days before the wedding

7.2.2. Should the number of hours invested by the Wedding Planner in the Clients’ event multiplied by the agreed hourly rates be higher than the amounts corresponding to the percentages listed at paragraph 7.2.1., the actual number of hours, along with any travel, accommodation, meal, and third-party costs incurred, will be charged.

7.3. The Wedding Planner is entitled to terminate the contract when payments are not made within due date or according to contractual terms, or for any material breach of this contract, against all summons. In this case, the Clients are bound to pay the agreed fees, plus the above mentioned overdue notice fees, minus the expenses saved by the premature termination, within 5 working days.

7.4. The Wedding Planner's discovery of new information, changes to agreed circumstances without previous discussion, or other factors, which tend to circumvent standard policies or the law, as well as Clients’ behavior against the principles listed at paragraph 2.2, may result in withdrawal. Should the Wedding Planner initiate the withdrawal, all fees will be returned, excluding the Booking Fee as well as fair market value for all services/products already provided.

7.5. If the Wedding Couple changes the date/location of the wedding and the Wedding Planner is unavailable to provide services, then the Wedding Planner is released from all contract obligations and shall in no way be held responsible or liable for non-performance. The Client also forfeits all costs for non-compliance with this agreement.


9. MODEL RELEASE

9.1. The Clients agree that the photographer and cinematographer provide the Wedding Planner the full galleries of wedding photos and videos.

9.2. Should the Clients decide not to hire a photographer and/or cinematographer, or to hire a photographer and/or cinematographer outside the list of High Emotion Weddings Approved Vendors, the Wedding Planner reserves the right to hire their own photographer and/or cinematographer at their own cost, to document the wedding for their own portfolio.

9.3. By entering an Agreement with the Wedding Planner, the Clients agree to the publishing of any of their photos and videos on the Wedding Planner’s and involved vendors' websites, social media channels and blogs, on third-party blogs, in newspapers, magazines and television channels, for advertising purposes, as well as to answer wedding-related questions and provide feedback on their wedding and Wedding Planner's performance, when approached by wedding publications or other potential clients of the Wedding Planner.

9.4. Should the Clients not agree to a full model release, they can choose from the following options:

a) The Clients agree to the publishing of their photos and videos on the Wedding Planner’s and involved vendors' websites, social media channels and blogs, on third-party blogs, in newspapers, magazines and television channels, for advertising purposes, only after approval of the photo-video selection by the Clients. The final selection must include shots of the couple and guests.

b) The Clients do not agree to the publishing of any photos and videos where their identities and the identities of their wedding guests are recognizable, but only venue, decor, attire, details and shots with the couple from behind / without faces / blurry can be used - at a surcharge of 10% of the planning and coordination fee (excluding travel and meal costs).

c) The Clients do not agree to the publishing of any photos and videos of their wedding - at a surcharge of 15% of the planning and coordination fee (excluding travel and meal costs). 

10. WORKING HOURS and COMMUNICATION RULES

10.1. In order to fulfil the obligations of the present contract, the Wedding Planner is not bound to specific working times, number of hours, regularity, schedules or places.

10.2. The communication between the Clients and the Wedding Planner will be done exclusively by e-mail, or during scheduled phone, Skype calls, or live meetings. The Wedding Planner shall respond to e-mails from the Clients on a timely basis and in any event as soon as reasonably practicable, following receipt of such e-mails.

10.3. Communication via chat apps (like WhatsApp, Facebook, Pinterest or Instagram Messenger) is accepted only in urgent matters during the last two weeks before the wedding.

10.4. Calls can take place during the following timeframes, and need to be scheduled minimum 48 hours in advance:
  • Mondays to Fridays: 16:00-22:00 CET
  • Saturdays: 10:00-14:00 CET
Calls outside these timeframes need to be scheduled at least one week in advance.

10.5. Information given or requests made during Skype, phone calls or personal meetings need to be summarized and confirmed by e-mail. In case of discussions that cause contractual changes, the new stipulations will be outlined by the Wedding Planner in an annex to the present contract and submitted to the Clients for signature. The changes take effect only after the annex is signed by both parties.

11. FORCE MAJEURE

11.1. If performance of this Agreement or any obligation under this Agreement is prevented, restricted, or interfered with by causes beyond either party's reasonable control (The Force Majeure), and if the party unable to carry out its obligations gives the other party prompt written notice of such event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such event. The term Force Majeure shall include, without limitation, acts of God, fire, explosion, vandalism, storm or other similar occurrence, orders or acts of military or civil authority, or by national emergencies, insurrections, riots, wars, strikes, lock-outs, work stoppages, or other labour disputes, or supplier failures.

11.2. The excused party shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance and shall proceed to perform with reasonable dispatch whenever such causes are removed or ceased. An act or omission shall be deemed within the reasonable control of a party if committed, omitted, or caused by such party, or its employees, officers, agents, or affiliates.
11.3. Should a cancellation be decided by the Clients due to
  • restrictions imposed by authorities in regards to gatherings and events in the country where the event is planned to happen, which make it impossible for the event to take place in its entirety or to take place to the planned extent or in the planned form, OR
  • travel restrictions which make it impossible for the Clients and key guests to travel to the country where the event is planned to take place,
the Clients are bound to pay only the number of planning hours actually invested by the Wedding Planner in their event up to the moment of cancellation and the hours spent on any closing activities with the hired vendors, multiplied by the regular hourly rate.

11.4. Should a postponement of the event be decided by the Clients, due to
  • restrictions imposed by authorities in regards to gatherings and events in the country where the event is planned to happen, which make it impossible for the event to take place in its entirety or to take place to the planned extent or in the planned form, OR
  • travel restrictions which make it impossible for the Clients and key guests to travel to the country where the event is planned to take place,
the Wedding Planner will apply the Booking Fee and all amounts paid up to that moment by the Clients, towards the new event date, and offers up to 15 complimentary planning hours to cover additional work necessary for vendor communication in regards to securing a new event date, if the following conditions are simultaneously fulfilled:
  1. The decision to postpone is made at least 60 days before the initial event date and explicitly communicated in writing to the Wedding Planner.
  2. At least 3 options for the new event date are communicated by the Clients.
  3. The new event date is on a work day (Monday to Friday).
  4. The new event date is within maximum 18 months from the initial date.
  5. The Clients agree on flexibly choosing the final new date depending on availability of the Wedding Planner and all vendors that had been already booked up to the moment of the postponement.
  6. The wedding concept remains the same as planned before the postponement.

11.5. Should one or more of the conditions 1-6 at paragraph 11.4. not be fulfilled, additional charges may apply, as follows:
  • Should the Clients only choose potential new event dates on Saturdays or Sundays, or later than 18 months after the initial event date, a surcharge of 20% of the initial planning and coordination fee, as per contract, applies.
  • Should the Clients intentionally choose a new event date when the Wedding Planner is not available, the usual cancellation terms apply, as per paragraph 7.2 of the present terms and conditions.
  • Should the Clients intentionally choose a new event date that is not available for one or more of the already booked vendors, the Wedding Planner will charge all the planning hours invested in the presentation of replacement options, securing and briefing the new vendor(s), at the regular hourly rate.
  • Should the Clients intentionally request changes of the event concept that are not a result of the event or travel restrictions, the Wedding Planner will charge all the planning hours invested in creating and implementing the new concept, as well as any necessary communication with vendors in regards to the changes.

12. ADDITIONAL STIPULATIONS

12.1. If any provision of the Agreement between Wedding Planner and Clients is held or deemed to be invalid or unenforceable to any extent when applied to any person or circumstance, the remaining provisions hereof and the enforcement of such provisions to other persons or circumstances, or to any other extent shall not be effected thereby, and each provision hereof shall be enforced to the fullest extent allowed by law.

12.2. Any waiver by either party of a breach or violation of any provision of this Agreement by the other party shall not operate or be construed as a waiver of any subsequent breach by either party. No waiver shall be binding unless executed in writing.

12.3. The Agreement, its Amendments, and referenced Attachments constitute the full and complete Agreement between the parties, and supersede all prior understandings and Agreements, including any and all prior Agreements, whether written or oral, between the parties. The parties acknowledge that they have relied solely on the covenants and representations set forth in the Agreement and no others. Any amendments to the Agreement shall be in writing and signed by the party against whom enforcement of any waiver, change or modification or discharge is sought.

12.4. The terms and conditions of the Agreement may be modified or amended as necessary only by written instrument signed by both parties.

12.5. The parties confirm that their identification data – Wedding Planner and Clients – and their legal representatives, provided and entered into this contract, correspond to reality, for which they take full responsibility.

12.6. The contract parties agree upon the headquarters location of the Wedding Planner – Vienna, Austria – as competent court of jurisdiction and the application of Austrian law. In the unlikely event of a dispute and/or legal action, the Wedding Planner liability is strictly and completely limited to refund of money paid directly to the Wedding Planner for its services.

12.7. The Agreement and any amendments thereto may be executed in two or more counterparts, each of which shall constitute an original Agreement, but all of which together shall constitute one and the same Agreement.

12.8. By signing the Agreement, the Parties agree to and accept the terms and conditions.


LAST UPDATE 1 JANUARY 2023

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